What amount is the deposit that you require to hold a puppy until it is old enough to leave the litter?
Typically we ask for a 25% deposit to hold the puppy. Pick of puppies is determined by who sends in deposits first.
What is the procedure to purchase a puppy from your kennel?
First step is to complete the online purchase agreement stating the litter and sex desired.
What happens to our deposit if we change our mind about buying a dog?
The 25% deposit is a promise or "good faith" commitment to complete the sale. It is considered a re-stock fee if the buyer decides not to complete the sale.
Can we apply our deposit to another dog or pup at a later date?
Yes, some times circumstances change and it is not the best time to bring a new dog into the family.
How much notice is required in order to transfer the deposit to another litter?
After the pups are four weeks old the deposit is not transferable.
What is the average starting price of the trained adult dogs for sale?
All of the dogs we offer for sale are comming of Czech, Slovakia and former DDR working lines. Most of them are from our kennel or out of our former dogs and their offsprings. The dogs cost will vary depending on training, titles earned and pedigrees.
Is it difficult for a trained adult dog to bond to a new family?
Dogs are pack animals so when they are removed from the family they know and are familiar with what they will need to fulfill their need to belong to a pack. It is a basic instinct, the higher the pack instinct the more the dog desires to bond. A highly developed pack instinct is dominant in performance bloodlines.
How are the dogs delivered to the new owners?
We send the dogs using the airline pet priority service. They are the last on the plane and first off.
Where do we pick up our new dog?
Normally you will go to the cargo department for pickup, separate from the terminal.
What is the typical shipping charge for delivery of puppies and adults?
Shipping charges for delivery of puppies varies and we would be more than happy to discuss shipping charges for a dog you like. We are using Pet Air cargo service, departure destination is Frankfurt a. M. in Germany. This is the cheapest and most safety way for shipping. For puppy transfer to Germany we will use our own car.
Do we pay the freight charges to you or the airline?
Freight amount should be paid to us - since we are paying at the shipping counter
Will the new dog be protective immediately after arrival?
Pack animals need to know what human pack they belong to before they will be protective. They should only be aggressive to defend their territory and family pack members. The time needed for the territorial instinct to develop depends on the individual characteristics of the dog. Some will start to become aggressive over their new home in as early as a week and others can take up to a month.
What happens to our deposit if there is not enough puppies born in the litter and we are unable to receive a puppy?
We accept three deposits each for males and females but exactly how many will be born is out of our control. The deposit is transferable to another litter of your choice. It is not refundable as we schedule breeding's depending on how many deposits we are holding.
How soon after we pay for the dog can we expect delivery?/font>
We can usually arrange for delivery to your destination within 24 to 48 hours after final payment has been received.
If we put down a deposit how long will you hold the dog?
We can keep the dog here for ten days free of charge after the date of purchase. The dog must be paid for in full by the end of 10 days or the dog will become available for sale. There is a $20 boarding fee per night starting on the eleventh day. If the buyer refuses to take delivery thirty days after purchase the dog will be offered for sale and the buyer will be subject to the re-stock fee.
Are the trained adult dogs sent the same way as the puppies?
Yes, they are shipped to the new owners by air cargo.
What kind of handling instructions come with the trained dogs?
May just be guidelines for puppies and possible video for trained...will get back to you on that.
We have never bought a trained dog before. Do we need to come to your kennel and learn how to work with the dog?
We sell trained dogs that are titled under recognized certified judges. A truly well trained dog does not need an experienced handler in order to perform what he has previously learned.
Why would a dog perform for a brand new owner?
Dogs are pack animals. When they are removed from their human pack they will look for a new one to belong to. When the dog transfers his loyalty to the new owners his trained behavior will also transfer.